Shipping Policy

Once you place your order, you will receive an email confirmation and our team will start working on your item and in processing your order. 

PLEASE SEE BELOW THE COUNTRIES WE ARE ABLE TO SHIP TO AND THE SHIPPING RATES:

UNITED KINGDOM:

We offer shipping from the UK for all UK orders. Meaning that no taxes and duties will be subjected to your delivery in order to receive it. 

The shipping rates are: 

FREE Standard Delivery on orders above £500.00 GBP with delivery time being up to 7 business days.

£7.99 Standard Delivery on orders below £500.00 GBP with delivery time being up to 7 business days.

£14.99 Express Delivery with delivery time being 1 to 3 business days.

SPAIN:

We offer shipping from Spain for all ES & EU orders. Meaning that no taxes and duties will be subjected to your delivery in order to receive it. 

The shipping rates are: 

FREE Standard Delivery on orders above €500.00 with delivery time being up to 7 business days.

€7.99 Standard Delivery on orders below€500.00 with delivery time being up to 7 business days.

EUROPEAN UNION (Excluding Spain):

€14.99 Standard Delivery on all orders with delivery time being up to 10 business days.

INTERNATIONAL:

€24.99 Standard Delivery on all orders with delivery time being up to 12 business days.

International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates and as a customer you are completely responsible of covering any cost associated with any taxes and duties which may apply.

Customs policies vary widely from country to country; contact your local customs office for more information. When ordering from ELESTUDIO you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods.

Note that either ELESTUDIO or the courier itself might contact you in order to provide any additional details in order to release your order from clearance. 

This applies in the following countries: Hong Kong SAR, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, United States, Canada, Australia, Switzerland, United Arab Emirates

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Please note that ELESTUDIO THE BRAND reserves the right to cancel an order at any time for business needs always if a full refund is issued back to the customer. 

Please note that ELESTUDIO the brand can not be responsible of any parcel that is not delivered at a personal address, as a PO box, a building common post room, a pick up location or an address without specifications of apartment / house number.

Please note that ELESTUDIO will not be able to change an address once an order is dispatched. If the address provided at your checkout is incorrect, and your tracking shows as delivered, we are unable to refund or replace your order.